Xbet1 Privacy Policy – Our commitment to protecting your information

Xbet1 is a trusted online betting and gaming platform for members in Bangladesh. We believe the protection of your personal information is a fundamental right. That's why we've created this Privacy Policy — so you always know exactly what data is collected, why it's collected, and how it's used.

This privacy policy applies to all xbet1 services — including the website, mobile app, live chat support, and email communications. Our privacy policy is drafted in accordance with international standards and applicable laws.

We understand that many people feel uneasy sharing personal information online — especially when signing up for a betting platform. This detailed privacy policy is here to put those concerns to rest, written in plain language with no complicated legal jargon.

Xbet1 only collects the information genuinely needed to operate the platform and improve our services. We never collect data that serves no clear purpose.

a) Information you provide directly:

• Full name and date of birth
• Mobile number and email address
• Residential Address
• National ID or passport number (for KYC verification)
• Payment information (mobile banking number or last 4 digits of card number)

b) Automatically collected information:

• IP Address & Device Type
• Browser type and language settings
• Which pages you visited on the site and how long you spent on them
• Login & Logout Times
• Betting & Gaming History
• Transaction history

Every purpose for which we use your data is clearly stated below. We do not use your information for any purpose not listed here.

With your consent, we may also send you promotional offers, new game announcements, or special rewards via SMS or email. You can opt out of these marketing messages at any time.

Xbet1 never sells your personal information to third parties for commercial purposes. However, in certain circumstances, we may need to share specific information with specific third parties:

• Payment Providers: Necessary information is shared to process transactions with Mobile Pay, Nagad, Rocket, or your bank. This is essential for sending and receiving your funds.
• KYC Verification Services: A trusted third-party service may be used to verify your identity. They receive your information solely for verification purposes.
• Law Enforcement Agencies: Information may be disclosed in response to court orders, regulatory authority directives, or other legal obligations.
• Technology service providers: Hosting, cloud storage, and analytics providers may have limited access to your data, but they are bound by strict confidentiality agreements.

The xbet1 website uses cookies in your browser. Cookies are small text files stored on your device that help the site function properly and improve your experience.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and security verification. The site cannot function without these.
• Functional Cookies: Remembering your language preference and game settings.
• Analytics cookies: To understand which pages are visited most (using tools like Google Analytics).
• Marketing Cookies: To show you relevant offers based on your preferences — only with your consent.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Xbet1 does not retain your data longer than necessary. However, specific retention periods are set due to legal obligations and security requirements:

• Account Information: For the duration your account is active, and up to 5 years after it is closed.
• Transaction Records: Up to 7 years, in compliance with financial regulations.
• KYC documents: Up to 5 years after account closure.
• Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Live Chat & Support Logs: Up to 2 years.

Once the applicable retention period has passed, your data is securely deleted or fully anonymized.

Xbet1 believes every member should have full control over their own data. The following rights belong to you, and we are committed to upholding them:

To exercise any of your rights, email us at support@xbet1.vip. We typically respond within 30 days.

Xbet1 is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from or provide services to minors.

Age verification is carried out at registration, and KYC documents may be requested in cases of doubt. If an underage account is identified, it is immediately closed and all associated data is securely deleted.

Xbet1 uses industry-standard security technology to protect your information. Rather than relying on a single method, we secure your data across multiple layers:

• TLS/SSL 256-bit encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Protection against external attacks.
• Encrypted database: Stored data is also encrypted.
• Regular Security Audits: Third-party security experts conduct regular system reviews.
• Staff Training: All our staff are trained in data protection practices.

However, no internet transmission can be guaranteed 100% secure. That's why you should also use a strong password and never share your login credentials with anyone.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our Data Protection Team.